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Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
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What isn't working?
Please let us know what issue you are experiencing with Optimum:
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In the last three months, how would you rate Optimum?
1.97 out of 5 20,173 ratings
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Problems in the last 24 hours in College Station, Texas
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in College Station and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Optimum users through our website.
Internet (55%)
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TV (20%)
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Wi-fi (12%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (2%)
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Live Outage Map Near College Station, Brazos County, Texas
The most recent Optimum outage reports came from the following cities:College Station.
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| City | Problem Type | Report Time |
|---|---|---|
 College Station | Phone | |
| College Station | Internet | |
| College Station | Total Blackout | |
| College Station | Total Blackout | |
| College Station | Internet | |
| Bryan | Phone |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Optimum Issues Reports Near College Station, Texas
Latest outage, problems and issue reports in College Station and nearby locations:
- Jesse James (@rollinsw0llen) reported fromBryan, Texas
@OptimumHelp It ask for his password. I went through the link and tried optimum imap & pop settings. Also the suddenlink imap/pop settings. Still can't login as it fails the test
- PamAnn (@PamelaAPraesel) reported fromBryan, Texas
@OptimumHelp wifi is down in Bryan Tx. Is anyone working on it?
- Jesse James (@rollinsw0llen) reported fromBryan, Texas
@OptimumHelp It asks for my login then takes me to the dashboard. The mail icon goes away once logged in on the internet tab
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
- Amanda Caswell (@AmandaCaswell) reported
@optimum 1.) the optimum guy came outside of the time window. 2.) he asked to use the bathroom 3.) he wore his work boots in our house. 4.) this is on top of your notoriously terrible service. 1/10 would not recommend. 👎🏼
- ♕Bima-san (@BenBima) reported
So @optimum doesn’t want us to work today. What’s up with this prolonged internet outage
- Leena (@LeenaVerse) reported
… @optimum is TRASH. Absolute worst service ever. Caused me a major inconvenience today. After exchanging my modem, I still don’t have internet service and now I have to wait another 24 hours for a tech to come in person. Better believe you guys will be compensating my bill
- Roz Fruchtman | Kindness Matters/YOU Matter (@RozSpirations) reported
I'm VERY pleased to say that I just got some very good help from @OptimumHelp online. The tech did more for me than 4 days on the phone with them last week! ♥
- marcoandante🇵🇷 (@marcoandante) reported fromBrooklyn, New York
@OptimumHelp it’s been days of this horrible service that’s really interrupting a lot of important things, when are you finally resolving this?
- Elvin Jusino (@ejusino) reported
@bradintheusa @optimum What are you using alternatively? Yes I totally agree that @optimum sucks.
- Beth Granger (@BethGrangerSays) reported
@OptimumHelp is Internet down in 11953?
- Petty Shabazz (@phoenix4619) reported
Im sick of @optimum crappy service. The fact that these internet companies cut up areas like the mobb so their is no competition is the worst part!! I havent had internet since 3am!!
- DSL (@Momma_Leone) reported
@OptimumHelp It’s not when I’m home it’s when I’m liters anywhere else when my phone logs onto optimum and then nothing connects. It’s the worst.
- Beth (@BLewisJackson) reported
@optimum my service was out for 10 days due to reasons outside of me house. I tried to get my account credited or a refund- after working the the agent for an hour, they could only credit my account for $7.66. This is not acceptable.
